Terms of Service

Last Updated: October 1, 2024

Welcome to Songs for Friends (a Brandr company)!
These Terms of Service govern your use of our personalized song creation services. By placing an order, you agree to these Terms.

1. Description of Service

We offer personalized songs crafted based on the information you provide. Songs can be created for a variety of occasions, including birthdays, weddings, bachelor/bachelorette parties, and more. All songs are custom-made and delivered digitally.

2. Pricing and Payments

• The base price for a personalized song is $29 USD.

• Optional add-ons, such as express delivery or publishing on Spotify, are available for an additional cost.

• Payments are processed securely via Stripe through our Typeform order form.

• Discounts may apply for bulk orders, with details available directly in the order form.

3. Delivery Policy

• Standard delivery time is 48 hours from the time of payment.

• Express delivery (24 hours) is available for an additional fee.

• Songs are delivered via email with a download link.

• While we strive to meet delivery timelines, they are not 100% guaranteed. Delays may occur in rare circumstances, but we will always make every effort to deliver on time, especially for time-sensitive occasions like birthdays.

4. Refund Policy

• Refunds are not guaranteed. However, partial refunds (around $9 USD) may be offered in specific cases at our discretion.

• Customers must contact support at [support email address] within 3 days of receiving their song to request a refund.

• Refunds are only considered in exceptional circumstances, such as significant dissatisfaction with the final product.

5. Intellectual Property

• Once delivered, we retain ownership of the song’s intellectual property. However, the client is granted full rights to use the song for personal or commercial purposes.

• Songs published on Spotify or other streaming platforms remain under the ownership and control of our business, and the client will not be credited in these cases.

• Unauthorized reproduction, redistribution, or commercial use of the song outside the agreed-upon terms is prohibited.

6. User Responsibilities

• Clients must provide accurate and complete information when placing their order.

• Offensive, insulting, or discriminatory content will not be accepted.

• We are not responsible for the outcome if incorrect or incomplete information is provided by the client.

7. Limitation of Liability

• We are not responsible for any damages, issues, or disputes arising from the use of the song.

• We are not liable for copyright claims, conflicts, or other problems related to the song's use.

• Our liability is limited to the value of the order.

8. Service Scope

• The service is primarily intended for individuals but is also available for businesses.

• There is no option for revisions or adjustments to the song after delivery.

• Each song is final once delivered, and no changes can be requested unless a new order is placed.

9. Jurisdiction

These Terms are governed by French law. Any disputes will be resolved under the jurisdiction of the courts of France.

10. Contact Information

For questions, concerns, or refund requests, please contact us at:

Email: support@gosilex.com

Additional Notes

• By using our service, you acknowledge that the production process may involve advanced tools and technologies, but these do not compromise the creativity and quality of the final product.

• We reserve the right to update these Terms at any time. Changes will be effective upon posting to this page.